“Your service and availability continues to impress me. Last Saturday my client called me at noon to ask about what to do because a pipe had burst and flooded his finished basement. I advised him to call his insurance agent, you, to see what could be done. By 3:00 the contractor you had referred was at the home and under way with the clean-up. By Monday morning he was back to remove his equipment and the room was completely back to the condition it was prior to this event. My client was most impressed with the fact that you were available to assist even though it was the weekend.
Certainly, I will continue to recommend you, with confidence, as the “go to” insurance agent.”